POS

Getting started with Brightpearl POS

• Overview of Brightpearl POS
• Navigating Brightpearl POS
• How Brightpearl POS works with Brightpearl's back office
• Back office reporting and order processing
• POS-compatible hardware
• Online and offline functionality
See all 8 articles

Cashier functions

• Logging in & out of POS
• Adding items to a basket
• Item inventory, location, information and identity lookup
• Discounts and price breaks application in POS
• Adding a customer and capturing customer details
• Applying customer profile price lists and discounts
See all 21 articles

Setting up iPad, POS app and hardware

• Setting up the iPad and the Brightpearl POS app
• Setting up and configuring POS hardware (printers, scanner, card readers)
• Adyen Verifone V400m card terminal setup

Manager functions

• Opening and closing the register
• Printing payments reports
• Approving/overriding discounts
• Overriding unit price of an item
• Configuring payment methods for refunds

Setting up a POS store

• Overview of setting up your store
• Setting up payment methods and integrated payments
• Customizing store receipts
• Configuring return reasons
• Setting up or editing a POS store
• Adding & removing staff logins for POS
See all 12 articles

Loyalty and gift cards

• Introduction to POS loyalty and gift cards
• SETUP | How to set up your Voucherify account
• SETUP | How to set up loyalty and gift cards at Brightpearl (products, accounting, payment methods)
• SETUP | How to set up POS stores at Brightpearl
• SETUP | How to set up your integration with BigCommerce & how it works
• SETUP | How to set up your integration with Magento and how it works
See all 17 articles

Troubleshooting and updates

• POS Troubleshooting guide
• New features in POS
• Testing Brightpearl POS via TestFlight
• Adyen - Error at MOTO payment: Payment Details Not Supported
• Bluetooth connection loss (scanner, printer, card reader)