Most warehouses try and process GONs in batches for increased efficiency. It’s wise to group GONs based on sensible values - for example find all GONs with priority next day shipping and do them first as a batch before moving onto the next shipping method.
Once a GON is in a batch, it cannot be added to any other batches, and you’ll get a warning message if you attempt to batch process it along with any others.
“Break from batch” can be used to remove a troublesome GON from a batch if there’s no stock, if there’s a problem with the delivery address or any other matter. You might want to flag the GON and add a comment too. Someone else (or you at a later time) can then filter to show flagged GONs and work through them to find a solution.
- Open the Goods out > Notes list and find your GON
- Select it, and from the More actions button choose “Break from batch”
“Merge batches” can be used if you want to bring batches together.