WMS : Packing

“Packing” is the process of putting items into bags or boxes for customers. You can pack a single GON, or pack them in batches. There are two ways to pack batches of GONs; order-based or SKU-based.

How to (GON / order based packing) :

  1. Find the batch you created for the picking list, select it and click Pack. You’ll be taken to the GON list filtered by the batch ID.
  2. Select the GON you want to pack and click Pack, or scan the GON barcode which will take you straight there.
  3. Prepare a carton or bag for this order.

  4. As you put items into the carton, hit the green [+] icon or use the Quick Quantity Manager (blue arrow)
  5. Once you have marked all items as packed, the GON will be set as packed.
  6. If you have carrier integration, the packed GON is created as a consignment with the relevant carrier for the shipping method, and a label will be printed.
  7. You’re now taken back to the GON list ready to pack the next one.

Tip : If you’ve not yet printed anything for this GON (perhaps you’re using tablets for picking) you can set WMS up to auto-print the GON when the pack screen is opened. Use the setting at the top of the GON list.

How to (SKU based packing using ‘auto-switching’ between GONs) :

  1. Find the batch you created for the picking list, select it and click Pack. You’ll be taken to the GON list filtered by the batch ID.
  2. Prepare a carton or bag for each of the orders / GONs. You’ll have them all on the desk ready together.
  3. Print all GONs and place them in the empty cartons, or use the auto-print feature to print on demand as you scan items.
  4. Pick an item out of the cart and scan it. WMS will take you to the first GON that contains the item, and increment the quantity. Put the item in the box for that GON.
  5. Scan the next item. If it’s on the same GON, the quantity will increase. If it’s not, you’ll be switched to the next GON in that batch which contains the item. Put it into the right carton.
  6. Scan items until each GON is completely packed.

  7. When a GON is fully packed, you’ll get a shipping label if you have carrier integration.

If you have the setting Pack bundle items together turned on, you’ll need to pack all the items in the bundle before WMS will auto-switch to a new GON.

Tip : SKU based packing is more efficient, and useful if your products look similar. You don’t have to think about which item goes into which order, and you don’t have to shuffle around in the cart to find the right items for the GON you’re working with.

Note that some merchants have carrier integration set up to print labels sooner than the pack stage, so you might already have print-outs or consignment notes before you pack.

Making changes to the GON

If you want to change the shipping method, weight or number of boxes on a GON, you’ll need to do so BEFORE it’s packed. Open up the GON for packing and click “Update”. You cannot unprint, unpick or unpack a GON in WMS, but you can do so in Brightpearl back office if absolutely necessary.

If there’s extra information you need to capture at the packing stage, you can choose to add any of your Sales Order custom fields to the ‘Update Details’ section of the packing page. A packer will need to know that these fields are here; there is currently no way of prompting that they are needed.

Choose which fields are used at : Settings > Goods out > Custom fields at packing stage.

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