In Bill.com, items are used to describe the products or services provided to your business by your vendors. When you create or update products in Brightpearl, the connector posts the data to Bill.com which then allows bills to sync between the two systems.
Once you've created a product or service in Brightpearl, it is automatically assigned a product ID. This is visible at Products > List products / services underneath the SKU.
The connector posts this item to Bill.com when the first document containing the product is synced. Once this has happened, in the connector interface at the Product Listing screen, you will then see the Brightpearl product ID linked to a Bill.com item ID.
To make all this possible, you must turn on item tracking for payables in Bill.com:
- Log into your Bill.com account
- Hover over the gear icon, and then click Settings
- Under Accounting, click Preferences, then Edit
- Change the value of the "Use Items in Payables" field to Yes