POS | How to issue a refund to a gift card

Issuing a refund to a gift card is very similar to getting paid by gift or loyalty card.

  1. Prepare your basket as usual and continue to payment.
  2. Choose "Gift cards" as the payment method.
  3. POS will display the modal that allows you to enter the gift cards to be used for the refund. You can add as many cards as needed, new or existing, with any balance.
  4. You can select any card to add the refund to and amend the amount to tender, if wished.
  5. In this case, the cashier splits the amount in half to issue a refund across two gift cards.

  6. In the printed receipt, you will see the two separate payments issued as gift cards.


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