POS | How to issue a refund to a gift card

Issuing a refund to a gift card is very similar to getting paid by gift or loyalty card.

  1. Prepare your basket as usual and continue to payment.
  2. Select the payment method as “Gift cards”.
  3. POS displays the modal that allows you to enter the gift cards to be used for the refund. You can add as many cards as needed, new or existing, with any balance.
  4. You can select any card to add the refund to and amend the amount to tender, if wished.
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  5. In this case we split the amount in half and refund it equally to the two gift cards added.
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  6. In the printed receipt, we can see the two separate payments made into the gift cards.
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