POS | How to view a customer’s loyalty details

  1. From the basket, tap on the customer’s name and then tap "View/edit".
  2. Select the "Loyalty" tab.
  3. Here, you can see all the customer’s loyalty programs and cards along with:
    • their reference/ID
    • the loyalty program's name
    • their current balance in points (points represent the balance with cents/pence accuracy, e.g. 1250 points is equal to $12.50 or £12.50)
    • when their last transaction took place
    • an expiry date (if applicable)
    • whether their card is active or notv23.png


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