- Once you are at the customer’s loyalty profile tab, you can tap on any card and select “Remove”.
- POS asks for confirmation that you would like to remove the card.
- If the selected card has no outstanding points, once you confirm, the card is removed from the customer’s account and it’s no longer visible at the customer’s loyalty profile.
- If the selected card has outstanding points, POS offers the option to merge the removed card’s points with another loyalty card (if the customer has other loyalty cards).
- If you select “Merge”, POS provides the options of the other loyalty cards that the points can be added to. There you can select the preferred card and “Merge”.
- POS confirms the successful removal of the card and the merge of its outstanding points with the selected card.
- You can immediately see that the selected card for merging has been updated with the new balance.
- In the printed receipt, we can see the change in the balance of the card that received the points.
