BigCommerce inventory updates

This interaction is used to keep inventory levels up-to-date in BigCommerce by importing the on-hand inventory levels from one, or multiple, warehouses in Brightpearl.

Inventory update triggers

When on hand inventory levels change at the selected warehouse(s) in Brightpearl, a webhook triggers the quantities to be updated in BigCommerce. Brightpearl also triggers a nightly bulk synchronization to update all inventory to ensure BigCommerce is kept up to date.

Warehouse

Inventory available at more than one warehouse can be used to set the availability on BigCommerce, but an order in Brightpearl can only manage allocations from a single warehouse. Fulfillments can however be split across multiple warehouses. Brightpearl Automation can be configured to split shipments across warehouses automatically.

Bundle quantity

The quantity of a Brightpearl bundle will be sent to BigCommerce. The bundle quantity is made up only of complete bundles within a warehouse. A bundle is not considered on-hand if the components are available at separate Brightpearl warehouses, even if all those warehouses are being synchronized with BigCommerce.

Have more questions? Submit a request