Installing the Brightpearl BigCommerce app

To connect Brightpearl to BigCommerce, the app must be installed in Brightpearl and in BigCommerce.

BigCommerce app in Brightpearl

To allow Brightpearl to connect to BigCommerce, the app must be installed in Brightpearl. Installing the app allows you to create a BigCommerce channel which will be assigned to all BigCommerce orders.

How to install the BigCommerce app in Brightpearl

  1. In Brightpearl, go to the App store and install the latest BigCommerce app from Brightpearl.


  2. Go to Settings > Company > Channels and click "Add channel" to add a new BigCommerce channel for every store that will be connected.

Brightpearl app in BigCommerce

The Brightpearl BigCommerce app is made up of the following tabs:

  • General
  • Inventory
  • Prices
  • Customers
  • Orders
  • Fulfillment
  • Payments
  • Refunds

When installing the app, all of the settings must be completed. Failure to complete the settings will often result in orders not being exported to Brightpearl and inventory not being updated.

How to install the Brightpearl BigCommerce app on a BigCommerce account

  1. Navigate to BigCommerce Apps > Marketplace and search for "Brightpearl" to locate the most recent app version. Click Install to install. 


  2. Confirm the installation.
  3. Enter the Brightpearl account ID to connect to.
  4. Accept the terms and conditions.
  5. Name the connector (the name must be unique).

You are now ready to configure the Brightpearl BigCommerce app.

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