The prices interaction uses Brightpearl price lists to update Shopify main product prices.
Before using the update prices interaction, ensure that Shopify tax configuration is compatible.
Price update triggers
Brightpearl updates Shopify prices overnight.
Shopify tax configuration
Before importing prices from Brightpearl it is important that Shopify is configured in a compatible way. Shopify admin prices must be set as tax exclusive so that Brightpearl can send the tax exclusive value and Shopify will add on the tax for the shopper.
The setting in Shopify is a checkbox found under Settings > Taxes called "Show all prices with tax included". This should be unchecked.
Please note that unchecking this setting will result in prices displaying exclusive of tax on your Shopify store's front end.
Why Shopify tax configuration is important
Brightpearl always sends prices to Shopify exclusive of tax, regardless of whether the price list in Brightpearl is set as inclusive of tax. This means that the prices seen on the products in the Shopify admin will always be the price before tax, and therefore the Shopify configuration must also be set to acknowledge this. If Shopify is configured to read the price as inclusive of tax then Shopify will always calculate tax out of the given value, instead of adding it on, causing online pricing to be incorrect.
Enable the price updates within the Brightpearl Shopify app and select the Brightpearl price list to use.
IMPORTANT: Only use Brightpearl sell prices to map to Shopify product price list. You will see that the drop-down has cost price lists, just make sure you map correct price lists.