The reconcile orders interaction attempts to reexport any orders which failed to export at an earlier time. Running the reconciliation interaction helps to make sure that no orders are missed.
Reconcile orders triggers
The Magento order reconciliation can be run on the following triggers:
| Time | Description | Execution method |
|---|---|---|
| Cronjob | Checks all orders queued to export since the activation date without a success export status | Scheduled |
| Manual | Checks all orders queued to export within the specified time frame without a successful export status | Manual |
What this interaction won't do
If an order exists in Magento but was created in a way which bypassed the extension order export queue (and is therefore unknown to the extension), it will not be added to the export queue by this interaction and will not download.
This interaction will only review known orders which were created via the Magento admin or website.
It will not recognize orders created via the Magento API.