Configuring Demand Planner

Please contact Brightpearl Support or your Technical Account Manager if you are interested in adding Demand Planner to your Brightpearl subscription. Once installed, you'll be provided with login credentials to your account at

To get the most out of Demand Planner, you should then complete the following steps:

  • Set lead times and days of stock (required). This is the most important step for producing an accurate forecast!
  • Provide additional product information such as seasonality and stockout days (optional)
  • Adjust your account settings

Lead time and days of stock

Before using replenishment recommendations, product lead times and days of stock must be configured against your products.

The lead time is the amount of time that elapses between placing a purchase order and receiving products. This can include manufacturing and shipping time.

Days of stock is a period of time for which you would like to have enough stock - in other words, the stock cover. The days of stock is also your purchasing frequency.

The lead time usually depends on suppliers. When in doubt add additional days in the lead time period. To learn more about how to set your lead time and days of stock, read the full article.

Product information

Additional product information can help increase the accuracy of the inventory forecast.

Non-replenishable items

Items you wish to set as non-replenishable, such as dropshipped products or discontinued items, can be should be updated. This can be done in bulk or by import. 

Seasonal products

For products that are seasonal (e.g. summer apparel, holiday items), calculating the forecast will be different to products that sell all year long. The forecast will be based on the same months in the prior year rather than the most recent months. Seasonality can be set as the default option in your forecast settings, or configured against individual products.

Account settings

Navigate to Account > Settings at the bottom left-hand corner of the screen to adjust account-wide configuration.


Connections & Warehouses: Warehouses in Demand Planner will reflect the warehouses set up in Brightpearl. Click on the Connections & Warehouses tab to control which of these warehouses are used for replenishment and reporting purposes. For example, you may choose to disable virtual warehouses. It might also be beneficial to create a combined warehouseIf every warehouse is disabled, you will see a combined view of all warehouses. 

Users: Create users and configure their permissions.

Forecast settings: Ensure the forecast settings are configured to your requirements. You can also customize settings for low-stock alerts here, including who receives these alerts, how often they are sent and if you only want to be alerted when an item is newly low-stock (delta alert).

Purchase orders: If you would like to remove images or cost prices from the purchase order template used by Demand Planner, you can do that here. Alternatively, you may choose to email POs from Brightpearl's backoffice.


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