Orders downloading into Brightpearl

Orders will come through our standard BigCommerce connector, with "BOPIS Pickup In Store [Warehouse name], [(warehouse id, On Hand or Transfer)]" as the shipping method, the delivery date will be set in the 'Delivery date' field.  The delivery date will also be stored in BigCommerce admin under the ‘Staff notes’ field upon order creation in the following format: "DO NOT DELETE - {{! Delivery date: 2019-06-20T00:17:00.000Z }}". 

It’s important that this field remains untouched so the delivery date can be set accordingly in Brightpearl. You can still utilize the field for actual staff notes, just make sure to leave the delivery date and above prefixes intact.



IMPORTANT: You will need to make sure that a name-matching “BOPIS Pickup In Store” shipping methods are created in Brightpearl. 
Once the BOPIS app is installed in BigCommerce admin, and the settings are configured, BOPIS shipping methods will be created automatically. You will need to go to 'Store settings' > 'Shipping' > see all BOPIS Pickup In Store shipping methods. Please create those shipping methods in Brightpearl. These methods will be used for all orders coming in from BigCommerce where the customer has chosen to collect from store. All shipping methods need to be added before orders are placed in the BigCommerce store.  
Please note: you DO NOT need to create 'Pickup In Store' shipping method in BigCommerce manually, in case you have this enabled, you will need to disable it. Only shipping methods created by the app will be recognized on an order in Brightpearl. 

Note that the inventory transfers and purchase orders aren’t automatically created at this point, to achieve that you’ll need to align Brightpearl automation workflows.

Learn more about Brightpearl automation here.

Have more questions? Submit a request