When your packages are actually collected by the carrier, you can set them as shipped.
Once shipped, a goods out note can not be unshipped.
Shipping a goods out note
- Filter your goods out notes list by "Packed" and an appropriate shipping method.
- Check the count figure at the bottom and count the consignments going onto the carrier truck to ensure you are marking the right goods out notes as shipped.
- Select all the goods out notes and click Ship.
- The goods out notes will be removed from your list and Brightpearl will be updated. Inventory will be removed from stock. If the orders are for any connected ecommerce sales channels, Brightpearl will update those channels with shipment information and tracking details.
Resolving line comments
At any stage during the picking or packing processes, you can add comments to a line item on a goods out note.
This will remain with the line as the goods out note moves around. You’ll see that a comment has been applied to a line if the "Add comment" text is green.
Watch out for this, and make sure you open the comment if there is one. If you need to resolve the comment, you’ll need to write "Resolved" or similar within the note as you can’t remove comments once added.
Comments are for WMS users only. They are not sent over to Brightpearl.