New features for eBay

This is where you can read about all the features we've introduced for eBay. We will be continuously updating this page with any new features added. You can also learn about all our new features in the release notes updates that we regularly email.

August 2020 | eBay Managed Payments 

Previously eBay only accepted PayPal payments and Brightpearl was only able to capture PayPay transactions. But last year eBay announced that they will release eBay managed payments program and migrate all merchants over to this program by the end of 2020. Read more here.

eBay is taking over payment processing, which means when a buyer makes a purchase, they will pay eBay instead of the seller, and then eBay will disburse funds to sellers. Brightpearl is now ready to accept eBay managed payments. When an order payment downloads, the order will get marked as paid in Brightpearl. 
To learn more about this feature check out this article

June 2018 | Option to delay order download until checkout is complete

We are introducing the option to only download eBay orders once checkout is complete, this happens when a payment is received (include part payments and cash on delivery). This means that Brightpearl will capture only the most up to date information on the order and download the final version of items into a single order. This will help to ensure items for the same customer are shipped together where they have committed to buy multiple items separately. Turn on this option within the eBay channel settings at Channels > eBay > Settings.

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Leaving this option unchecked will mean no changes to the way the eBay order download currently works, which is downloading orders as soon as the customer commits to buy an item, even if they have't yet paid. This ensures that stock is reserved as soon as possible but can result in multiple orders being created where the customer purchases multiple items (using commit to buy over add to basket). Read more about downloading eBay orders

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