New features for eBay

This is where you will be able to find out more details about the features we talk about in our release notes.

We will continuously be updating this page with any new features released for eBay.

June 2018 | Option to delay order download until checkout is complete

We are introducing the option to only download eBay orders once checkout is complete, this happens when a payment is received (include part payments and cash on delivery). This means that Brightpearl will capture only the most up to date information on the order and download the final version of items into a single order. This will help to ensure items for the same customer are shipped together where they have committed to buy multiple items separately. Turn on this option within the eBay channel settings at Channels > eBay > Settings.

download-only-paid-ebay-orders.png

Leaving this option unchecked will mean no changes to the way the eBay order download currently works, which is downloading orders as soon as the customer commits to buy an item, even if they have't yet paid. This ensures that stock is reserved as soon as possible but can result in multiple orders being created where the customer purchases multiple items (using commit to buy over add to basket). Read more about downloading eBay orders

Have more questions? Submit a request