New features for eBay

This is where you can read about all the features we've introduced for eBay. We will be continuously updating this page with any new features added. You can also learn about all our new features in the release notes updates that we regularly email.

June 2018 | Option to delay order download until checkout is complete

We are introducing the option to only download eBay orders once checkout is complete, this happens when a payment is received (include part payments and cash on delivery). This means that Brightpearl will capture only the most up to date information on the order and download the final version of items into a single order. This will help to ensure items for the same customer are shipped together where they have committed to buy multiple items separately. Turn on this option within the eBay channel settings at Channels > eBay > Settings.


Leaving this option unchecked will mean no changes to the way the eBay order download currently works, which is downloading orders as soon as the customer commits to buy an item, even if they have't yet paid. This ensures that stock is reserved as soon as possible but can result in multiple orders being created where the customer purchases multiple items (using commit to buy over add to basket). Read more about downloading eBay orders

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