Percentage line discounts and price breaks in POS

In addition to discount codes, you can apply a percentage discount to a product that you have added to the basket or a basket discount that applies to all products in the basket.

Price breaks also work with POS, in exactly the same way as in the back office. Depending on the total item quantity in the basket, the unit price is adjusted based on the price breaks set up in the back office for the specific price list. Each POS basket can be set to use either the store’s default price list or the associated customer’s price list, including the price breaks available in both cases.

See also Applying customer profile price lists and discounts.

Adding a percentage line discount

  1. In the basket screen, add a product to the basket.
  2. Tap the product in the basket.
  3. Select the "Discount" tab
  4. Type in the percentage discount that you want to give.
  5. Tap "Update"
  6. The item line will now display both the original item price and the discount percentage applied. The discount value is shown under the “Offers” heading
  7. To adjust the applied discount, tap the product in the basket and update the discount percentage

Adding a basket discount

  1. In the basket screen, add at least one product to the basket.
  2. Tap "Apply basket discount" at the bottom right of the screen. (If you have already applied a discount to one or more items as line discounts, then you'll need to tap on "Discount" in the totals area of the basket in order to apply a basket-wide discount.)
  3. Type in the percentage discount that you want to give.
  4. Tap "Update".
  5. The discount amount will be displayed, along with the total basket price before discount and total price after discount.

Tax and discounts

  • Tax is calculated on the net price after discount.

Discounts permissions and limits

  • The total percentage discount that a cashier or manager is allowed to grant is set in the back office, under Settings > Staff > List staff. Click the staff member's name to adjust their maximum percentage discount.

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  • The max discount set against the user in the back office must be greater than the total combined discount percentage applied across all the line and basket discounts.
  • A manager can approve a discount for a cashier sale as long as their max discount is greater than the total combined discount percentage applied across all the line and basket discounts.

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Applying price breaks

If the price list currently assigned to the basket includes price breaks, these will be automatically applied to the item row value, depending on the item’s total basket quantity.

In this example, the product "Indo Snow Beanie - Avalanche" in black has the following price breaks in the price list used (Retail): 

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So when this product is added to the basket, as the number of units increases, the unit price changes accordingly. POS adds a notification message underneath which shows the original price crossed-out without the price break applied and the “price break applied” message.

For example:
5 units, no price break applied:
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30 units, first price break applied:
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120 units, second price break applied:
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Applying price breaks combined with a manual unit price change

If you manually change the unit price of an item, this manual price will override the price list price (including price breaks).

POS adds a notification message underneath which shows the original price crossed-out without the unit price change and the “unit price changed” message.

In this example, we have applied a new unit price for the same item (£12), so the price does not change as the quantity increases.

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30 units, no price break applied, the unit price remains £12:

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Applying price breaks combined with manual item row discounts

When you add an item row discount, the discount will be applied to the row on top of the current price list price - including price breaks.

POS adds a notification message beneath the row which shows the row discount applied. We can also see the total discounted amount under the “Offers” section of the basket.

In this example, we have applied an item line discount of 10%, and as we can see as the quantity increases the unit price changes, and the discount is applied on top of that:
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1 unit, no price break applied, 10% discount:
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120 units, second price break applied and 10% discount is calculated on top:
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