Discounts and price breaks application in POS

You can apply a discount to a product that you have added to the basket or a basket discount that applies to all products in the basket.

Price breaks, as specified in the price list used by the POS each time, work in exactly the same way in POS as in the back office. Depending on the item row quantity, the unit price is adjusted based on the price breaks set up in the back office for the specific price list. As described in detail at Applying customer profile price lists and discounts, each POS basket can be based on the default/store’s price list or on the added customer’s price list, including the price breaks available in every case.

See also Discounts and price breaks application in POS and Applying customer profile price lists and discounts.

Adding a percentage line discount

  • In the basket screen, add a product to the basket.
  • Tap the product in the basket.
  • Select the second tab, "Discount".
  • Type in the percentage discount that you want to give.
  • Tap ‘Update’.
  • The item line will now show the original item price and below that the discount percentage applied. The discount value is shown under the “Offers” heading.
  • To adjust the applied discount, tap the product in the basket and update the discount percentage.

Adding a basket discount

  • In the basket screen, add at least one product to the basket.
  • Tap the ‘Apply basket discount’ at the bottom right of the screen*.
  • Type in the percentage discount that you want to give.
  • Tap ‘Update’.
  • The discount amount will be displayed, along with the total basket price before discount and total price after discount.

*If you have already applied a discount to one or more items as line discounts, then you will need to tap on “Discount” as the totals’ area of the basket in order to apply a basket-wide discount.

Tax on discounts

  • Tax is calculated on the net price after discount.

Discounts permissions & limits

  • The percentage discount that a cashier or manager is allowed in total is set in the back office.

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  • The max discount set on the user in the back office must be greater than the total combined discount percentage applied across all the line and basket discounts.
  • A manager can approve a discount for a cashier sale as long as their max discount is greater than the total combined discount percentage applied across all the line and basket discounts.

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Price breaks application

If the price list currently assigned to the basket includes price breaks, these will be automatically applied to the item total row value, depending on the item row quantity. In this example, the product “Indo Snow Beanie - Avalanche” - Black has the following price breaks in the price list used (Retail):

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So when the following quantities of this product are added to the basket, the unit price changes accordingly. POS adds a notification message underneath which shows the original price crossed-out without the price break applied and the “price break applied” message.

Quantity=5, no price break applied:
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Quantity=30, first price break applied:
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Quantity=120, second price break applied:
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Price breaks application combined with a manual unit price change

Please note that if you manually change the unit price of an item, this manual price will override the price list price (including price breaks). POS adds a notification message underneath which shows the original price crossed-out without the unit price change and the “unit price changed” message.

In this example, we have applied a new unit price for the same item (£12), so the quantity does not change the price of it.

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Quantity=30, no price break applied, the unit price remains £12:

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Price breaks application combined with manual item row discounts

When you add an item row discount, the discount will be applied to the row on top of the current price list price - including price breaks. POS adds a notification message underneath which shows the row discount applied. We can also see the total discount amount under the “Offers” section of the basket.

In this example, we have applied an item line discount of 10%, and as we can see the quantity triggers possible price breaks, and the discount is applied on top of them:
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Quantity=1, no price break applied, 10% discount:
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Quantity=120, second price break applied and 10% discount is calculated on top:
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