Connecting hardware

Prior to connecting your hardware, you can check that your devices are compatible here.

You will find instructions on how to connect your printer, scanner and integrated payment device both in the app at the hardware settings page and here, in this article.

The in-app hardware settings pages can be accessed from the management menu by swiping left to right on the basket screen.

From the hardware settings screen you will able to set up:

  • Printer: Star mPOP, Star TSP650II, Star TSP100 or select to have the receipt saved to photos
  • Scanner: Socket CHS 7Ci/7Di - 1D Imager
  • Card reader: PayPal Here reader, iZettle Reader 2, Adyen portable terminal

If you are connecting your devices through the iPad’s Bluetooth settings then these can be accessed from Settings > Bluetooth on the iPad.

Printer

Follow the instructions on the printer option in hardware settings.

printer2.pngprinter3.png

To connect your Bluetooth Star printer:

  1. Please select the printer type from the list above and connect the cash drawer to your printer (if required) before turning on the printer
  2. Make sure your Bluetooth is enabled and if any printer is already paired under iOS Settings > Bluetooth, then select it and choose to forget it
  3. Turn on your printer and press the PAIR button on the rear interface of the printer it until the LED flashes green
  4. Use Pair new Bluetooth Printer to pair the printer with the iPad. From the list that pops up, select your printer accessory. Please allow a few seconds for the option to appear on the list. If you get an error message, press the PAIR button on the printer again until the led flashes green and retry
  5. Then select the device from the list below and you are ready

Scanner

Follow the instructions on the scanner option in hardware settings.

scanner2.png

To connect your Bluetooth Socket Barcode Scanner:

  1. Make sure your Bluetooth is enabled and if any scanner is already paired under iOS Settings > Bluetooth, then select it and choose to forget it. Stay on the Bluetooth settings screen
  2. Start by resetting your scanner:
    1. On your scanner, hold down the large scan button and then press the small power button until you hear 3 beeps (if you hear only 2 beeps, please repeat)
    2. While on the Bluetooth settings screen, you should be able to see the Socket scanner in the "Other devices". If you don't, try pressing the small power button until you hear 2 beeps (could require performing twice)
    3. Select your Socket scanner from the "Other devices" list and wait until it appears under "My devices" as "Connected"
    4. Tap on the blue circle on the scanner's line and "Forget This Device".
    5. Turn the scanner on (you'll hear 2 beeps) and scan this barcode to reset the scanner:
      barcode1.png
    6. The scanner will play several tones and then will automatically turn off
  3. Then put your scanner in iOS mode:
    1. Press the small power button until the scanner turns on (you'll hear 2 beeps)
    2. Scan this barcode to put the scanner in iOS mode (make sure you hear 3 beeps after scanning this barcode):
      barcode2.png
    3. After you hear the 3 beeps, go to iOS Settings > Bluetooth and tap on your Socket scanner to connect to it. You are ready!

                

PayPal Here reader
paypal2.png

To connect your Bluetooth PayPal Here Card Reader:

  1. Please make sure you have added PayPal Here as a payment method at Brightpearl POS > Store settings > {select store} > Payment methods
  2. Make sure your Bluetooth is enabled and if any card reader is already paired under iOS Settings > Bluetooth, then select it and choose to forget it
  3. Make sure the device is turned on. The device screen shows: "Open the app on your phone or tablet". Press and hold the Bluetooth PAIR button on the front of the Card Reader until the LED flashes blue
  4. The device screen shows: "Turn on Bluetooth in phone/tablet settings 
Select PayPal XYZ".
  5. Use Pair new Bluetooth Card Reader to pair the Card Reader with the iPad. From the list that pops up, select the accessory "PayPal XYZ". Please allow a few seconds for the option to appear on the list
  6. Update the firmware of the Card Reader if required using Update Card Reader Firmware
  7. The device screen shows: "Ready to accept payments". You are ready!

iZettle Reader 2
izettle2.png

To connect your Bluetooth iZettle Card Reader:

  1. Please make sure you have added iZettle as a payment method at Brightpearl POS > Store settings > {select store} > Payment methods
  2. Make sure your Bluetooth is enabled and if any card reader is already paired under iOS Settings > Bluetooth, then select it and choose to forget it
  3. Proceed to complete a sale to the POS check-out screen and select the iZettle payment method
  4. You will be prompted to sign into your iZettle account. Once done, the app shows the message "No card reader connected". Make sure the device is turned on. 
 Select "Connect card reader". Please select your card reader from the list and confirm the 3-digit code that the S/N ends to (found at the back of the card reader).
 You will then see a 6-digit number on your card reader which should match the 6-digit number that is seen on your app screen, please confirm both. The card reader displays the payment amount and the app confirms "Card reader connected"
  5. You can now complete the transaction. Should you get the message to allow BrightpearlPOS to access your location, please select "Allow"

Adyen portable terminal
adyen2.png

To connect your Wi-Fi Adyen Terminal:

  1. Please make sure you have added Adyen as a payment method at Brightpearl POS > Store settings > {select store} > Payment methods
  2. Connect Adyen terminal to Wi-Fi via the terminal's menu
  3. Log into your Adyen customer account and secure you have the right Adyen Customer Area settings:
  4. Enable Terminal API = Yes
  5. Enable WebSockets = Yes
  6. Roles and Associated Accounts have all roles are enabled
  7. At the User List, the "Web Service" user type is associated with your accounts
  8. Reboot your terminal to load the new settings
  9. Board your terminal through the Adyen Customer Area at "Point of Sale” > “Board terminals" or on the terminal screen > "Board the terminal"
  10. Proceed to complete a sale to the POS check-out screen and select the Adyen payment method. Select your terminal from the list and you are ready!

Detailed instructions on how to connect your Adyen terminal can be found here.

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