Connecting hardware

Prior to connecting your hardware, you can check that your devices are compatible here.

You will find instructions on how to connect your printer, scanner and integrated payment device both in the app at the hardware settings page and here, in this article.

The in-app hardware settings pages can be accessed from the management menu by swiping left to right on the basket screen.

From the hardware settings screen you will able to set up:

  • Printer: Star mPOP, Star TSP650II, Star TSP100 or select to have the receipt saved to photos
  • Scanner: Universal Barcode Scanner SocketScan S740, Socket CHS 7Ci/7Di - 1D Imager (discontinued from sales but still works with POS)
  • Card reader:
    • PayPal Chip Card Reader
    • iZettle Reader 2
    • Adyen Verifone V400m portable terminal
    • Moneris Pin Pad E355.

If you are connecting your devices through the iPad’s Bluetooth settings then these can be accessed from Settings > Bluetooth on the iPad.

Printer

Follow the instructions on the printer option in hardware settings.

printer2.pngprinter3.png

To connect your Bluetooth Star printer:

  1. Please select the printer type from the list above and connect the cash drawer to your printer (if required) before turning on the printer
  2. Make sure your Bluetooth is enabled and if any printer is already paired under iOS Settings > Bluetooth, then select it and choose to forget it
  3. Turn on your printer and press the PAIR button on the rear interface of the printer it until the LED flashes green
  4. Use Pair new Bluetooth Printer to pair the printer with the iPad. From the list that pops up, select your printer accessory. Please allow a few seconds for the option to appear on the list. If you get an error message, press the PAIR button on the printer again until the led flashes green and retry
  5. Then select the device from the list below and you are ready

Scanner

Follow the instructions on the scanner option in hardware settings, depending on your scanner model.


To connect your Bluetooth Universal Barcode Scanner SocketScan S740:

scanner10.png

  1. Go to iOS Settings > Bluetooth and forget any already connected scanners. Then disable the Bluetooth.
  2. Power on the scanner by holding the power button. Make sure the scanner is discoverable (unpaired). The Blue light should be blinking fast.
  3. Scan this barcode to change the profile to iOS Application Mode (MFI-SPP):barcodescanner.png
  4. Go to Settings > Bluetooth at your iPad and turn on the Bluetooth. A Bluetooth Devices search will begin.
  5. Tap Socket S740[xxxxxx] in the list of other devices found. After a few seconds the status will change to “Connected” and the LED on the scanner will stop blinking and turn solid blue. Note: The characters in brackets are the last 6 characters of the Bluetooth Address.
  6. Launch the POS app.The scanner will beep once indicating that it is connected.
    Now you are ready to scan barcodes!

 

To connect your Bluetooth Socket CHS 7Ci/7Di - 1D Imager:

scanner2.png

  1. Make sure your Bluetooth is enabled and if any scanner is already paired under iOS Settings > Bluetooth, then select it and choose to forget it. Stay on the Bluetooth settings screen
  2. Start by resetting your scanner:
    1. On your scanner, hold down the large scan button and then press the small power button until you hear 3 beeps (if you hear only 2 beeps, please repeat)
    2. While on the Bluetooth settings screen, you should be able to see the Socket scanner in the "Other devices". If you don't, try pressing the small power button until you hear 2 beeps (could require performing twice)
    3. Select your Socket scanner from the "Other devices" list and wait until it appears under "My devices" as "Connected"
    4. Tap on the blue circle on the scanner's line and "Forget This Device".
    5. Turn the scanner on (you'll hear 2 beeps) and scan this barcode to reset the scanner:
      barcode1.png
    6. The scanner will play several tones and then will automatically turn off
  3. Then put your scanner in iOS mode:
    1. Press the small power button until the scanner turns on (you'll hear 2 beeps)
    2. Scan this barcode to put the scanner in iOS mode (make sure you hear 3 beeps after scanning this barcode):
      barcode2.png
    3. After you hear the 3 beeps, go to iOS Settings > Bluetooth and tap on your Socket scanner to connect to it. You are ready!

                

PayPal Here reader
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To connect your PayPal Chip Card Reader (via Bluetooth):

  1. Start up by adding PayPal Here as a card payment method at Brightpearl back office (if not already done), you can find out how here
  2. Please make sure you have added PayPal Here as a payment method at Brightpearl POS > Store settings > {select store} > Payment methods
  3. Make sure your Bluetooth is enabled and if any card reader is already paired under iOS Settings > Bluetooth, then select it and choose to forget it
  4. Make sure the device is turned on. The device screen shows: "Open the app on your phone or tablet". Press and hold the Bluetooth PAIR button on the front of the Card Reader until the LED flashes blue
  5. The device screen shows: "Turn on Bluetooth in phone/tablet settings 
Select PayPal XYZ".
  6. Use Pair new Bluetooth Card Reader to pair the Card Reader with the iPad. From the list that pops up, select the accessory "PayPal XYZ". Please allow a few seconds for the option to appear on the list
  7. Update the firmware of the Card Reader if required using Update Card Reader Firmware
  8. The device screen shows: "Ready to accept payments". You are ready!

iZettle Reader 2
izettle2.png

To connect your iZettle Reader 2 (via Bluetooth):

  1. Start up by adding iZettle as a card payment method at Brightpearl back office (if not already done), you can find out how here
  2. Please make sure you have added iZettle as a payment method at Brightpearl POS > Store settings > {select store} > Payment methods
  3. Make sure your Bluetooth is enabled and if any card reader is already paired under iOS Settings > Bluetooth, then select it and choose to forget it
  4. Proceed to complete a sale to the POS check-out screen and select the iZettle payment method
  5. You will be prompted to sign into your iZettle account. Once done, the app shows the message "No card reader connected". Make sure the device is turned on. 
 Select "Connect card reader". Please select your card reader from the list and confirm the 3-digit code that the S/N ends to (found at the back of the card reader).
 You will then see a 6-digit number on your card reader which should match the 6-digit number that is seen on your app screen, please confirm both. The card reader displays the payment amount and the app confirms "Card reader connected"
  6. You can now complete the transaction. Should you get the message to allow BrightpearlPOS to access your location, please select "Allow"

Adyen portable terminal
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To connect your Adyen Verifone V400m  Terminal via WiFi:

  1. Start up by adding Adyen as a card payment method at Brightpearl back office (if not already done), you can find out how here (How to set up and configure Adyen with Brightpearl for POS card payments)
  2. Please make sure you have added Adyen as a payment method at Brightpearl POS > Store settings > {select store} > Payment methods
  3. Connect Adyen terminal to Wi-Fi via the terminal's menu
  4. Log into your Adyen customer account and secure you have the right Adyen Customer Area settings:
  5. Enable Terminal API = Yes
  6. Enable WebSockets = Yes
  7. Roles and Associated Accounts: have all roles enabled
  8. At the User List, the "Web Service" user type is associated with your accounts
  9. Reboot your terminal to load the new settings
  10. Board your terminal through the Adyen Customer Area at "Point of Sale” > “Board terminals" or on the terminal screen > "Board the terminal"
  11. Proceed to complete a sale to the POS check-out screen and select the Adyen payment method. Select your terminal from the list and you are ready!

Detailed instructions on how to connect your Adyen terminal can be found here.

Moneris Pin Pad

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To connect your Moneris E355 Pin Pad via Wi-Fi:

    1. Start up by adding Moneris as a card payment method at Brightpearl back office (if not already done), you can find out how here 
    2. Please make sure you have added Moneris as a payment method at Brightpearl POS > Store settings > {select store} > Payment methods
    3. Power on the Moneris device by long pressing the circle button
    4. If you see the “Welcome/Bonjour” screen, press simultaneously 1 and < and keep them pressed until you see the “Language/Langue” screen. 
    5. In the “Language/Langue” screen, please select your prefered language - if at any point you need to return to the root menu, you can select the X button and then press simultaneously 1 and <.
    6. In the “Terminal setup” screen, select 1 (Communication)
    7. In the “Communication” screen, select 3 (Moneris Cloud)
    8. In the “HOST ENV” screen, select 1 (Production)
    9. Select 3 to scan for Wi-Fi networks
    10. Select your prefered wi-fi network (you can move up by pressing 2 and down pressing 5 and finally press the green circle button when at the right network)
    11. Select “Add” and enter the password
    12. Wait until the “Configure interface” is complete and then press OK
    13. Press X to exit the menu.
    14. You will briefly see the message “NO CONNECTION TO THE CLOUD” and then the screen will display the Pairing Token.
    15. Leave the pin pad at this screen and start up a new sale in your Brightpearl POS, continue to the check out screen and select your Moneris payment method
    16. As it’s the first time this method is used, you will see this message where you need to select “Pair new device”.

      1111.png

      Next, you will be prompted to enter the Terminal id and the Pairing Code. The Terminal id can be found at the back of your Moneris device, it’s the code that starts with “E” usually followed by 7 digits. Your pairing code is displayed at your device already.

       1112.png

    17. POS will take a few seconds pairing and initializing, finally you will see the device connected and the card reader ready to take the payment. Please proceed to use the card and complete the transaction.
    18. If you have already paired the device, select “Add paired device” and enter the terminal id to connect.
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