If you have been informed that you need to upgrade your BigCommerce app, then here are the steps you need to complete to ensure there is no disruption to your service.
- Log into your BigCommerce store
- Click Apps in the left hand side bar
- Click on Apps > My Apps
- You will see Brightpearl listed. Hover over the Brightpearl logo and click Learn more
- Click Install
- You will be shown a “requesting access” message - click Confirm
Enter your Brightpearl account ID, login email address and password
- Select Upgrade Connector from within the Action dropdown
- Remember to re-save your Settings to ensure they match up to what you want the app to do (such as downloading orders, updating inventory). You can do this by selecting Settings from the Action dropdown, reviewing your settings and click Save settings .
Your app is now upgraded to the latest version; and this will be confirmed by our logo being displayed in your left hand side panel: