Every country in which you trade needs to exist within the list of countries found in Settings > Localization > Countries.
Countries are required when:
- Adding contacts
The address(es) stored against customer and vendor records must have a country assigned.
- Downloading or importing orders
If the country doesn't exist in Brightpearl then it isn't possible to create the customer record, which will cause the order import to fail.
- Creating tax zones
Tax zones are used to ensure the correct tax rate is applied to sales based on their delivery country. Read more here.
- Applying shipping methods/charges
Shipping methods and charges can be applied to orders based on the delivery country.
Go to Settings > Localization > Countries to add new countries.
You will require the correct ISO codes and dialing code which can be found via the links below:
You should also select the tax zone that the country belongs to. These zones must already exist in Settings > Tax> Tax zones.