Searching / Recalling Past Sales in EPOS

A sale is considered closed as soon as you click Complete sale , whether it was not paid, paid in full or in part. A closed sale will have been invoiced and shipped in back office therefore can’t be edited or canceled; unlike a parked sale which can be edited or canceled as it hasn’t been invoiced or shipped, it only allocates the inventory.

A closed sale can be loaded back into EPOS if you know the order number, or have the original receipt to scan the barcode.

load closed sale

If an order was parked or a deposit taken the order can be recalled from the Parked orders screen, click the Parked link at the bottom of the EPOS screen.

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