Every order in Brightpearl needs to be invoiced, including those downloaded from BigCommerce, even though the invoice might not need to be sent to the customer. Invoicing must be done in order to create the necessary accounting for sales, tax and to balance against the payment from the customer.
When you invoice the order in Brightpearl, the sales revenue is added into the Brightpearl General Ledger (accounting database). If there’s a billing email address on the order, and you’ve set your Brightpearl account to email invoices automatically, then we’ll send a PDF invoice to the customer at this point. Invoicing the order in Brightpearl doesn’t make any changes to your BigCommerce store. The invoice template used, and the email address from which it’s sent, is defined by your Channel Branding.