This help page is for Brightpearl accounts in the USA.
Sales tax on downloaded products
When products are downloaded from your BigCommerce store, they will be created in Brightpearl as either “taxable” or “non taxable” based on the setting for that product in BigCommerce.
Sales tax on downloaded orders
If you’re a US merchant, the tax amount charged to your customer is determined by BigCommerce using the customer’s location. When the order is downloaded to Brightpearl only the tax value is provided by BigCommerce, so Brightpearl will use the following logic to decide which tax code to apply:
Tax codes can be manually altered as required, prior to invoicing.