Accounts receivable report (aged debtors)

The accounts receivable report provides a list of customers who owe money, the amount they owe and how old the debt is. This report is a tool for collections management, providing contact information, the ability to email or print statements, add notes and contact tags.

Find the report at Customers > Accounts Receivable or Aged Debtors, or via Reports > Accounts Receivable or Aged Debtors.

Collections management

The report displays the customer company, name, email and telephone number - everything you need to quickly work your way through a collections list. If further information is needed then it is possible to drill down into the customer record and financial history.

The accounts receivable report will automatically list all customers which have an account balance, and by default displays all values in base currency. Customers with zero or negative account balances can be included or excluded using the filters.

Click on the column headers to sort the data, for example, sort by balance to view the customers with the largest debt at the top of the report and help with prioritizing debt collection.

Record payments

If payment is received then a quick link takes you directly to the customer payment allocation screen.

Collections notes

If notes about conversations with the customer are needed, use the batch actions to add them to their timeline.

Tag customers

And contact tags can be used for numerous reasons, for example, monitoring the date a statement was sent, which dunning letter was sent with the statement or the account status.

Send statements

Learn about customer statements

Foreign currency accounts receivable

Before multi-currency activation: All customer account balances are managed in base currency.

After multi-currency activation: By default this report provides a complete view of all accounts receivable in base currency (matching the balance sheet value). Filtering by a currency will display the customer account balances held in that currency.

Revaluing foreign currency accounts receivable

After multi-currency activation: Foreign currency accounts receivable are recorded in both the foreign currency and base currency. The base currency valuation is calculated using the transaction exchange rate - the rate applicable at the time the transaction occurred, which is saved on the accounting journal. Exchange rates are always changing, so the value of those foreign currency transactions at today's rate may mean that the base currency value of those transactions has changed. For this reason accounts receivable will need to be revalued, particularly at year end.

How to revalue open accounts receivable

After multi-currency activation: This will need to be done using a manual calculation and journal entry.

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