Overview of Brightpearl Magento extension

Brightpearl's Magento extension connects your Magento account to your Brightpearl account, bringing together the strengths of a Magento website with Brightpearl’s customer, order, inventory and accounts management capabilities.

The extension creates a new communication mechanism between Brightpearl and Magento optimized for site performance.


What does it do?

  • Inventory levels in Magento can be managed by Brightpearl, providing a central control of stock availability across all sales channels
  • Prices managed in Brightpearl can update product prices on Magento, delineated by website and by customer group, including using tiered pricing
  • Orders placed through Magento are exported and created in Brightpearl where they are processed through pick, pack, ship
  • Updates to mapped order statuses will be reflected in the other system
  • Payments processed for orders in Magento, via gateways or using gift cards, are exported and sent to Brightpearl to mark orders as paid and create the accounting
  • Shipments created in Brightpearl are imported into Magento to update the orders with shipping dates, shipping methods and tracking references
  • New customers are created in Brightpearl where they can be managed for marketing campaigns

Other highlights:

  • Order comments are captured in the Brightpearl order notes and payment history
  • Collect any other order information, such as coupon codes, in Brightpearl custom fields using customization mapping.
  • Gift messages left at a product or order level in Magento can be downloaded into a mapped custom field on the order in Brightpearl
  • Product custom options defined in Magento, sometimes used for recording things such as engraving messages, will be transferred to Brightpearl with the order line item
  • Magento discounts and promotions will be reflected on the order in Brightpearl
  • Report on orders in Brightpearl from multiple Magento accounts, by website, store or store view
  • Handle orders and payments in multiple currencies
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