GFS provides the option of one or many carriers through a single dispatch & tracking platform. In addition to this, GFS will manage your parcels through a single UK based pro-active customer care team. This provides a unique parcel delivery software solution to manage all of your dispatches, no matter how varied your profile.
The GFS platform supports the majority of the UK's leading express parcel, freight and mail carriers, as well as an array of international providers. The carrier independent dispatch system offers flexibility and built-in contingency enabling you to label for your choice of carrier/s.
- DHL Express
- Royal Mail
- City Link
- Fedex Express
You can see a full list of their integrated carriers here.
Getting help & support
The app has been built by GFS’s development team, who will be supporting it on an ongoing basis.
Alternatively, you can contact GFS support directly at 08456 044 011 (Option 3) or by email email@example.com.
How it works
At what point are goods-out-notes transferred into GFS?
As soon as they have been printed or picked, based on your chosen configuration.
I need to change the connection between Brightpearl and GFS, where can I do this?
Currently, changes to the configuration needs to be handled by a GFS engineer. You can contact them via their support team as above.
I need to amend my order details, what should I do?
If you need to make a change to a goods-out-note that's already been transferred over to GFS, it’ll need to be deleted in both systems. To delete it in GFS, find and delete the Shipment. To delete it in Brightpearl, go Sales > Goods out notes > Due to Ship, filter to find the record you need and select the Delete icon on the right.
From here you can go back to the order, make your changes and fulfill again.
Are internal transfer notes supported?
Currently these are ignored by the app, so you’ll need to handle these manually in both systems.