Teams allow you to group users together in order to control the visibility of data in your account.

Teams might be used if you have separate groups of people who all need access to view and create data in Brightpearl, but who do not need to see certain categories of contacts, sales or purchases.

For example, take sales teams that work in different regions of the country - north, south, east and west. All your contacts and sales are recorded in the one Brightpearl account, but you only want them to see the contacts and sales details relevant to their region. In order to manage that, you can create a North Team, South Team, and so on.

Features of teams

Restricting visibility by team

A team can be assigned to any of the following records in order to let only team members see it in Brightpearl:

  • Customers and vendors (suppliers)
  • Sales and purchase orders

A team member will be able to see any data assigned to one of their teams, or any data which is not assigned to any team.

Team inheritance

Once a team is assigned to a customer or vendor, the team will automatically be assigned to all sales and purchases raised for that contact.

Teams for private groups of contacts

You could also use teams to restrict visibility of certain contact records. Create a team, add the members you want to be able to view the data and assign the team to those contacts.

Creating teams

To create a team you must first add and name your team, and then add staff members to the team.

How to create a team

  1. Go to Settings > Staff/Users > Teams.
  2. Click the Add team button.
  3. Enter a name for the team and optionally a description.
  4. Click the Save team button.
  5. The team is listed. Click the Manage Users   icon in the Actions column to begin adding staff members.
  6. Select the staff member to add and click the Add button.
  7. Continue to add staff members as required.

Restricting visibility of data to a team

You are only able to assign records to a team if you are a member of that team. If you are a manager who needs to assign records across various teams you will need to be added to each team as a member.

How to assign a customer/vendor to a team

Within each type of record you will find a field named Assign to team or Team. Simply select the team name here to restrict visibility to that team only.

Here's an example of selecting a team on a customer's record. This means that only Team One will be able to search for, view and create sales orders for this customer:


Remember staff members can be assigned to more than one team.

How to assign a team to multiple contacts or orders 

You can assign teams to multiple contacts, sales and purchase orders from the following places:

  • Customers > List all customers (Clients)
  • Vendors > List all vendors (Suppliers)
  • Sales > Recent sales
  • Purchases > Recent purchase orders

Once the listing is displayed:

  1. Tick the checkbox next to any record to be assigned to the Team.
  2. From the -More actions- drop-down select Set Team.
  3. Select the Team name.
  4. Click the Update selected items button.



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