Linking existing Brightpearl products to eBay listings

Also see the introduction to products and listings.

Manually connecting an eBay listing to an existing Brightpearl product

This can be used where:

SKUs do not match/exist
Connecting a Brightpearl product with a SKU will update eBay with that SKU overriding any existing SKU on eBay. If the Brightpearl product has no SKU at all it must be entered during the connection process, if one exists on eBay this can be saved on the product.
Listings are from a foreign currency eBay site
Where items have been actively listed on an eBay site other than the one the account is registered with (e.g. a UK seller account where listings have been created on eBay.com) a price list of that currency must be selected for synchronizing with the listing. This must be done per listing.
  1. Go to Channels > eBay > Listings.
  2. Click the connect link below a listing to be connected.

    eBay Search connect no publish

  3. Search for the relevant product to connect. Note that the product will need to be connected to a price list of the same currency as the listing. A product will be listed multiple times where it has a price on more than one price list so it can be helpful to use the price list filter. Ensure that the product displaying the correct price list is linked to the listing.

    eBay Connect search modal

Note: When auto-connecting variant listings the first item will need to be connected manually, the rest of the group can then be linked automatically.

A note on international listings : The product must have a price on a price list with the same currency as the eBay listing. If no relevant price has been set the product will not be displayed and cannot be connected. Where more than one price is set on multiple price lists of the matching currency the product will be listed multiple times. Link the product displayed with the appropriate price list, alternatively use the filters to search only a single price list.

Auto-connecting eBay listings to existing Brightpearl products

As long as both your eBay listing and Brightpearl product have the same SKU, and that is unique across your product range, AND if auto-connect is activated on the eBay account setup in Brightpearl, listings will automatically connect SKU-to-SKU on the first download of the listings.

If auto-connect on download is not activated, or SKUs have been corrected since the initial download, the auto-connect by SKU can be rerun manually:

  1. Go to Channels > eBay > Listings.
  2. Select the listings to be connected.
  3. Click the Connect by SKU button.

    eBay Connect by SKU no publish

The product must have a price on a price list which is set with the same currency as the eBay listing. If no relevant price has been set the product will not be displayed and cannot be connected. Where more than one price is set on multiple price lists of the matching currency the product will be listed multiple times. Link the product displayed with the appropriate price list, alternatively use the filters to search only a single price list.

Connecting variants

When auto-connecting variant listings the first item will need to be connected manually, the rest of the group can then be linked automatically.

International listings

Items actively listed internationally cannot be connected SKU-to-SKU. Each one will have to be connected manually as a price list of the relevant currency must be selected for each.

For international variation listings, they can be connected quickly by following these steps:

  1. Go to Channels > eBay > Listings
  2. Find the variants you wish to connect
  3. Expand the variation listing
  4. Select one variant > Click Connect by SKU
  5. Now select the whole listing > Click Connect by SKU

You will now find that all of the variants in that listing will auto-connect by SKU. This will need to be repeated for all international variation listings.

 

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