Loqate (formerly Postcode Anywhere / PCA Predict)

Please note, this feature currently only supports UK Postcode lookup.

If you ship items out to customers, then you might want to switch on the Brightpearl postcode lookup service. A survey conducted by the Interactive Media in Retail Group (IMRG) in partnership with PCA Predict (now Loqate) revealed inaccurate addressing, through missing postcodes, cost the e-Retail industry £146 million in 2009.

  • In general, the average cost of failed deliveries (from £4.25 for each late delivery to £91.34 for the loss of a customer) was overlooked by businesses prior to the implementation of address capture technology.
  • Over 70% of respondents agreed that address auto-fill technology reduced shopping cart abandonments (conversion rates improved by 9%, where quantified).
  • 67% of respondents agreed that address auto-fill technology brought a significant return on investment.

You can use our postcode lookup feature to ensure that you're not missing out on revenue.

Setting up Loqate

Register for a Loqate account at account.loqate.com/register. Once your account is set up, you can connect it to Brightpearl.

  1. Log into your Loqate account
  2. Click Add service+ at the top of the page
  3. Click API Key
  4. Copy this key
  5. In Brightpearl go to Settings > Brightpearl Apps > Postcode lookup
  6. Enter your Loqate account ID into the account code field (you can find this when logged into Loqate at the bottom right of the screen)
  7. Paste the key into the Admin license key field
  8. Save your changes.

You'll now be able to use the "lookup" link in Brightpearl when you're adding new contact addresses.

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