Refund settings

Configure your Refund settings


  • Create Sales Credits from returns - If turned on Brightpearl will create Sales Credits if a return is processed in your Shopify store
  • Create Payments for Sales Credits - Turn on if you want to mark the Brightpearl Sales credit as refunded (and post the necessary accounting at the same time)
  • New Sales Credit Status - A Brightpearl status to use if creating the Sales Credits
  • Receive items back in stock from returns - If turned on Brightpearl will attempt to receive the stock on the Sales Credit back into inventory. This feature requires that you use location management in Brightpearl  
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